Articles on Unified Commerce

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Why Your PLM Solution Matters in 2020

By | on Mar 12, 2020 |   Unified Commerce Retail Consulting

Re-evaluating Your Product Lifecycle Management Strategy For more than thirty years, legacy Product Lifecycle Management (PLM) solutions have focused on only one segment of the product lifecycle: capt[...]

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The Keys to Personalizing the Customer Experience in Retail

By | on Mar 03, 2020 |   Unified Commerce Retail Consulting

Boost Profitability and Competitive Advantage with Retail Personalization In today’s hyper-competitive retail environment, the importance of retail personalization as part of the shopping experience r[...]

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Can your customers "start anywhere" and "finish anywhere"?

By | on Aug 08, 2019 |   Unified Commerce

There is no question that the customer journey has become nonlinear.  Consumers may start their shopping journey online or on their phone, make their purchase at a physical store (webrooming) or visit[...]

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6 Process Strategies to Make Your Store a Preferred Destination

By | on May 07, 2019 |   Unified Commerce

  Retailing is Not Dead, But it Must Adapt to Changing Customer Demand Reports of retail’s death have been greatly exaggerated. Traditional retailing is not dead, but it must adapt to changing custome[...]

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5 Reasons Store Associates Are Critical to the In-Store Experience

By | on Apr 04, 2019 |   Unified Commerce

  Retail is Not Dead, But It Must Adapt Reports of retail’s death have been greatly exaggerated. Traditional retailing is not dead, but it must adapt to changing customer demand and the impact of digi[...]

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Increasing Supply Chain Visibility

By | on Mar 07, 2019 |   Transportation Supply Chain Unified Commerce

What is Supply Chain Visibility? The ability to achieve supply chain visibility – from order to invoice – has quickly evolved from a “nice-to-have” to a “must-have.”

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[Video] - How Omni-Channel Brands Can Enable a Strategic Dropship Program

By | on Feb 20, 2019 |   Unified Commerce

Implementing Dropship for Retailers and Distributors Dropshipping is when retailers or distributors directly utilize vendor or third party inventory to fulfill customer orders. For brands that want to[...]

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Integrated OMS and POS on a Common Platform [VIDEO]

By | on Feb 05, 2019 |   Unified Commerce

Powering Customer Centricity It used to be that brands held the "power" of information in the relationship between their brand and their customers. Those times are gone. It's no longer about price. It[...]

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8 Things We're Looking Forward to at NRF 2019

By | on Jan 07, 2019 |   Unified Commerce

  Beginning on January 13th, more than 37,000 retail and technology leaders will attend the National Retail Foundation’s (NRF) Retail’s BIG Show in the Javits Center in New York City. With over 700 ex[...]

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The Good, Bad and Ugly from 2018's Holiday Season

By | on Jan 04, 2019 |   Unified Commerce

  Delivering on customer’s expectations is both the most challenging and most important part of a retailer’s job. It is estimated that it costs seven to ten times more to acquire a new customer than t[...]

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How Omnichannel Retailers Can Leverage Stores for Fulfillment

By | on Dec 20, 2018 |   Unified Commerce

  Ship From Store Strategy Omnichannel order fulfillment and returns are about delivering a more convenient, consistent and seamless shopping experience for your customers. Today’s empowered shoppers [...]

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Black Friday and Cyber Monday Show Importance of Omnichannel Efforts

By | on Nov 29, 2018 |   Unified Commerce

Black Friday Sales Up in 2018 This year, Cyber Monday became the highest U.S. ecommerce sales day in history with nearly eight billion dollars in revenue. The National Retail Federation announced that[...]

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